# Internal Operations Hub

Make everyday operations flow.

- Author: [Konstantinos Toulis](https://ktoulis.com/#about)
- Role: Business Technology & AI Solutions Architect
- Category: Business operations
- Project type: CRM & approvals
- Canonical page: https://ktoulis.com/work/operations-hub.html

## Overview

Customer workflows, leave requests, approvals and reporting brought into practical internal tools.

## The business challenge

Reduce disconnected steps in everyday customer and team administration.

## The connected solution

Internal tools designed around offers, leave requests and approvals, connecting ERP, CRM and reporting workflows alongside business and sales analysis.

## The workflow

1. Request
2. Review
3. Approve
4. Report

The workflow is an illustration. Project scope and limitations are described below.

## Built with / focus areas

- ERP / CRM
- Internal tools
- Business analysis

## Focus

- Internal CRM
- Approvals
- Reporting

## Reviewed image

![Leave management interface with summary cards and an approval table](https://ktoulis.com/assets/operations-dashboard.png)

Leave-management interface. No client name or employee identity is shown.

## Scope and disclosure

Leave-management interface. No client name or employee identity is shown.

## Contact

[Discuss a similar project by email](mailto:kt@ktoulis.com).

[All selected work](https://ktoulis.com/#work) · [Professional profile](https://ktoulis.com/index.md)